This Agreement is a binding agreement between you and First Sun Alliance. It also sets out some of the terms and conditions governing you selling and purchasing goods and services on this Site, so please read it carefully. If you are uncertain, or you do not agree with the terms and conditions or any of the Annexures then you should not accept them.
We will provide you with the Services only once you have accepted the terms and conditions of this Agreement by clicking on the “I ACCEPT” button when registering with us.
By entering any and all personal information on this Site in the creation of an account, in registering with First Sun Alliance, in making a sale or purchase, participating in any sale and/or by accepting this Agreement, you consent to the processing of your personal information by First Sun Alliance in terms of the Protection of Personal Information Act.
PART 1: DEFINITIONS
“Agreement” means these terms and conditions.
“Client” means a person, firm or company who makes a purchase/ subscription for, and/or purchases, any goods or services offered for sale on this www.firstsun.co.bw;
“Intellectual Property Rights” means industrial and intellectual property whether protected by common law or under statute including (without limitation) copyright and neighbouring rights, all rights in relation to inventions (including registered patents and the benefit of any applications for a patent), plant varieties, plant breeders, registered and unregistered trade marks, registered and unregistered designs including drawings, circuit layouts and all other rights resulting from intellectual activity in the industrial, scientific, literary or artistic fields anywhere in the world;
“Item sales value”means the total value of all items included in an order together with any other additional options selected on such items during checkout, excluding shipping charges or duties.
“Products” the products we will be selling on this website will include insurance policy packages, food hampers, coffins but not limited to.
“Personal information” or “Your information” means “Personal information”, “your information” or “information” are used interchangeably in this Agreement and all mean any and all information you provide to us in using this Site including, but not limited to:
Your registration details including your name, address, telephone and fax numbers;
Your credit card details or any other financial information;
Unique identifiers including your company name and VAT number;
The information that we learn about you as a result of your use of this Site, including without limitation, through the goods and services you post on this Site if you are a Buyer and the goods and services you purchase for and/or acquire if you are a Client;
The information obtained from you in confirmation of your identity, address and contact information for security and verification reasons;
That information defined as personal information in section 1 of the Protection of Personal Information Act.
“user” or “users” for the purposes of this website, means any Buyer, or someone who is otherwise using the Site;
“VAT” means any value added tax, or other consumption tax;
“we”, “us”, “our”, and ”FSA” are used interchangeably in this Agreement and all mean us as First Sun Alliance, the company;
PART 2: GENERAL TERMS AND CONDITIONS
FSA May Change These Terms and Conditions
1 We have an absolute discretion to change the terms of this Agreement at any time. If we do so, we will post details of any changes on this Site that will be effective forthwith.
2 By accepting this Agreement and any notifications of changes to this Agreement, you also agree to accept and be bound by any changes made by us under this agreement. In any event, your continued use of the Services after any changes to the terms of this Agreement have taken effect in accordance, will be deemed to be your acceptance of those changes to the terms of this Agreement.
Return and Refund Policy
Thank you for your purchase at www.firstsun.co.bw
If you are not entirely satisfied with your purchase, we’re here to help you. If you need to cancel an order, let the seller know as quickly as possible. If the seller has already shipped your order they won’t be able to cancel it.
Cancel and order you made within the last hour
If you made your purchase within the last hour, you can ask the our helpdesk to cancel your order as long as they haven’t sent it yet.
Accepting or denying your cancellation request
If the helpdesk agrees to cancel the order, they have 10 days to refund you through the same method you used to pay. It usually takes 3 to 5 business days for a refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider.
You have 30 (change this) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
PART 3: ENTERING INTO THIS AGREEMENT
1 You represent and warrant to us:
1.1 if you are an individual that you are eighteen (18) years of age or over and of full legal capacity and thus capable of entering into this Agreement and performing your obligations under this Agreement; or
1.2 if you are a juristic entity:
1.2.1 that you are duly incorporated and have been issued with a certificate of commencement of business and have the power to own/sell property; and
1.2.2 entering into this Agreement does not violate your Constitution; and
1.2.3 you have the power and have taken all corporate and other action required to enter into this Agreement and to authorise entering into this Agreement and performing your obligations under this Agreement.
2 Transactions in case of a minor
2.1 If you are under 18 years of age or if you are not legally permitted to enter into a binding and enforceable agreement, then you may not register as a user or make use of the services of First Sun Alliance (FSA), unless you are duly supervised by and you have obtained the consent of your parent or legal guardian or spouse.
2.2 If your parent or legal guardian supervises you and gives his/her consent, then such person hereby agrees to be bound and to be liable and responsible for you and for all your obligations or duties in terms of the agreement entered into between yourself and First Sun Alliance.
2.3 We strictly reserve our rights to refuse our service, terminate/suspend your account or cancel orders, should FSA, in our sole discretion find that you have failed for whatsoever reason to comply with the aforementioned provisions or the remaining provisions of these terms and conditions, without prejudice to any other rights that we may have at law.
2.4 To the extent that you utilize our services, we shall deem it that you were / are supervised by and that you have obtained the consent of your parent or legal guardian or curator or trustee. The onus to prove that you were not supervised or did obtain the requisite consent shall rest with you.
PART 4: COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.